Gullie is a relocation platform that combines an AI agent with a team of relocation specialists. It helps people plan and coordinate a move, from visas and housing to the details of settling in.
We’ve added WhatsApp as another way to use Gullie during that process, and it’s now live for both employees and employers. The aim is to bring the product closer to where the conversations about a move already happen.
Why we built it
Most of the people we relocate are already living in WhatsApp, especially outside the US, and a lot of what they need to tell us comes up in the middle of the day when they’re nowhere near a laptop (the viewing went badly, the start date got pushed, a question about the dependant pass that only surfaces at midnight). Those small updates change the plan, but they were the ones most likely to get forgotten by the time someone sat down to open the app.
It made more sense for us to go to them than to ask them to come to us.
How it fits into Gullie
WhatsApp isn’t a separate chatbot, it’s the same AI agent on the same move. Whatever you say on WhatsApp shows up in your conversation in the app, and whatever you’ve already discussed in the app, the agent remembers on WhatsApp, so you can start something on the go and pick it up later from the platform (& vice versa).
Because it’s AI rather than a support inbox, it replies within seconds at any hour and in any time zone. When something genuinely needs a person, it hands you over to one of our relocation specialists, who already has the full context of your move, and their reply comes through in the app.
To connect it, open Settings in Gullie, go to Connected apps, tap WhatsApp and send the code to our number.
To learn how to use the integration for your move, contact the Gullie team.